Privacy & Security

Privacy & Security Policy

This is the website of Shamanic Soul Medicine, at www.shamanicsoulmedicine.com.au, with Shamanic Soul Medicine, owner.  Your privacy is very important. This page describes the Shamanic Soul Medicine privacy policy.  By registering and/or purchasing from Shamanic Soul Medicine, you consent to the collection and use of your personal information as described in this policy.

For additional information, please refer to the Terms of Use.

1. Information Collection and Use: Shamanic Soul Medicine is the sole owner of the information collected on the www.shamanicsoulmedicine.com.au website.  This information will not be sold, shared, or rented to others in ways different from what is disclosed in this statement.  

2. Registration: You do not need to register to view the website.  You can browse the site without disclosing your personal data.  To order products or register for a session, track your orders, view your downloads, receive special member's offers, or manage your emails, you must first register and become a member by completing the registration form.  When creating a member account if available, you will be asked to give your contact information (name, address, email address, and phone number) and to create a username and password. This information is used to contact you about the services on the site you are using.  Once you register you can contact the administrator to manage how often you hear from us and the information we have on file about you.

3. Orders: Any financial information (i.e., credit card number, expiration date) collected will be used for billing purposes and to fill your orders.  If we have trouble processing an order, this contact information is used to get in touch with you.

4. Cookies: A cookie is data stored on your hard drive containing information about you that enables you to use the site.  Cookies are in no way linked to any personally identifiable information.  They are required to remember the items you put in your shopping cart, if one exists, so these items will be there when you shop and return to your cart to add to your order.  You can disable cookies by changing the settings on your browser, however you will need cookies enabled to use the site effectively and to place an order.

5. Sharing: We share information with credit card processors and companies that will ship products to you. By purchasing our products and services you consent to us sharing your information with such third parties that are necessary to fulfill your order.

6. Product Reviews: Positive feedback from you that will assist others in determining whether a product might be useful to them is appreciated.  Your reviews may be used on the website, in the newsletter.  Only your initials and location will be used; your email address, mailing address, or any other information about you will not be made available.  By providing such comments, you give Shamanic Soul Medicine permission to use your comments, email testimonials, and reviews for promotional purposes stated above.

7. Security: Every precaution is made to protect your personal information. When you submit personally identifiable information via the website, the information you send is protected both online and off-line.  While on a secure page, you can see the lock icon on the bottom of web browsers, as opposed to un-locked, or open, when you are just "surfing". With SSL implemented on both the client and server, information sent via the internet can be trusted to arrive privately and unaltered.  It is designed to prevent unauthorized people from seeing data sent to or from a secured site.  We also do everything in our power to protect user information off-line.  Only employees who need your information to verify your order have access to your information. 

8. Email Note: Email is not encrypted and is not considered a secure means of transmitting credit card numbers. 

9. Sharing with Other Shamanic Soul Medicine participants: No information is shared about you with other customers, students or participants, and we are unable to give you any information about other customers, students or participants as well.  The website does not enable visitors to communicate directly with other visitors except through the product reviews or comments.

10. Special Offers: New members may receive a welcoming email to verify password and username.  Established members may occasionally receive information on products, services, special deals, and a newsletter.  You can choose not to receive these by contacting the administrator and indicating your mailing preferences.

Encryption Disclaimer: We do not, however, represent or guarantee that any encryption technology will operate as intended or that a third party will not be able to access such information.  If you have any concerns about sending such information over the Internet, you should use an alternative means of payment.  By sending any information over the Internet, in connection with your use of the Website, you agree that we will not have any liability if the applicable encryption technology fails to protect your information.